Shipping policy
Shipping Area
We ship within the United States, all 50 states. Free shipping on orders over $100
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has shipped, you will receive a notification email with tracking information.
Shipping Rates & Delivery Time
Orders typically arrive within 5–7 business days. You'll receive tracking details in your confirmation email.
Delivery times may vary during peak seasons or due to carrier delays.
Free Shipping
We offer FREE standard shipping on all U.S. orders over $100.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, or FedEx, depending on your location and order size.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update.
Incorrect Address & Delivery Issues
Please ensure your shipping address is correct at checkout.
Vivabelle is not responsible for delays, lost packages, or additional shipping charges caused by incorrect or incomplete addresses.
If your package is marked as delivered but you have not received it, please contact the carrier directly or reach out to us for assistance.
Questions?
If you have any questions regarding shipping or delivery, please contact us at info@vivabellestudio.com